@&#%$? Insurance Companies!

Where are You From?

	Orkney
	Scotland (outwith Orkney)
	England
	Wales
	Ireland
	Europe
	USA
	Canada
	Rest of the World

Monday, 27 October 2008 15:00

They did say that if I could take the PC into my local store (do they know I live on an island) and they could verify that it was subject to lightning damage then we could process the claim. I mentioned that it would cost me around £60 in transport costs to take it to the nearest computer store (o.k. at the time I didn't think about alternatives to taking it in person, but I was pretty cross). Their answer was that if the claim was successsful then they would re-imburse the cost.

Now keep in mind that website, and pc support is pretty much what I do. I knew (cos I'd looked) that there was nothing to see inside the PC that would confirm that its demise was due to lightning.

It transpires that the computer shop in Kirkwall handled over thirty similar failures from this weekend, so in hindsight they may have been able to take a more holistic view.

So I wrote it down as bad karma and resigned to fix it myself.

However it did leave a bad taste and left me thinking "what if the damage had been to something bigger or more expensive, say the end of the house". With denial of any adverse weather conditions, were would I be then?

I decided that Direct Line were so out of touch with the reality of our situation, both climatically and geographically, that perhaps it was time for a change.

We're with the NFU now. Local representative, lives on the island, new that we'd had bad weather, knows that it takes a 90 minute ferry to get to town. etc. etc....

Bought the bits online and fixed the PC myself, although that hasn't been without its problems but that's another story. All sorted now.